The modules
One installation. Four parts of the business off your desk.
Each module has an owner team, an outcome, and three hard limits. They connect to each other on one layer, so the second module is faster to install than the first.
The modules
Pick the one that hurts most. The rest connect to it.
- 0101
Inbound Response
For your front desk and sales team
Every lead answered in under 60 seconds, day or night, by voice, text, or email.
Verified anonymized installationSee the moduleSample data
- New lead, web formReplied 41s
- Missed call, 6:12pmTexted back
- Appointment requestBooked
- 0202
End-to-End Quoting
For your sales team
Quotes drafted, sent, and chased to signature, with a person approving the number.
Designed installationSee the moduleSample data
- Quote drafted from intakeReady
- Price checkApproval
- Sent, day 3 nudgeScheduled
- 0303
Follow-up
For your revenue team
No-shows, aged leads, reviews, and unpaid invoices worked on schedule until they close or stop.
Company-owned systemSee the moduleSample data
- No-show, Tuesday 2pmRebooked
- Lead aged 14 daysTouch 3 of 5
- Invoice 30 days outReminder sent
- 0404
Operations and Visibility
For leadership
One screen for where the work and the money stand, read-only on the money.
Verified anonymized installationSee the moduleSample data
- Open work, all departments27
- Waiting on a decision4
- Money moved by the systemNever
One layer
It connects on one layer.
Every module reads from and writes to the same five layers. Install the first and the connections, the customer record, and the limits are already there for the second.
Connections into the tools you already run. Context, so one customer is one record everywhere. Agents, one per job, each with a written brief. Limits, so nothing consequential moves without a person. A console, so every action is on the record and reported every week.
- 01Inbound Response
- 02End-to-End Quoting
- 03Follow-up
- 04Operations and Visibility
One layer
- Connections
- Context
- Agents
- Limits
- Console
Your first department
Bring the process you still run by hand.
One mapping call. You leave with the system design, the price in writing, and the date it goes live. The first build lands in two weeks.
How it works
See how an install runs, from the mapping call to production.
Six steps, each with an output and a control, and the sprint shape with a date agreed in writing.
See the process