Enterprise vertical
Documents read, exceptions surfaced, dispatch coordinated.
We build into the TMS, ERP, and inboxes your operation already runs, so bills of lading and invoices get read and posted, status requests get answered, and dispatchers handle exceptions instead of data entry.
The problem
Rate confirmations, bills of lading, and proofs of delivery arrive by email and text and get rekeyed by hand. Carriers call for status and wait. The dispatcher's day is data entry with exceptions in between.
What we install here
Four modules, mapped to how operators run.
Each module has an owner team, an outcome, and hard limits. They connect to each other on one layer, so the second one installs faster than the first.
- 01Inbound ResponseFor your front desk and sales teamCarrier, broker, and customer status requests answered from the TMS in seconds, day and night.See the module
- 03Follow-upFor your revenue teamMissing documents chased until the file is complete, driver check-ins logged, and invoices sent when the proof of delivery lands.See the module
- 04Operations and VisibilityFor leadershipDocuments read, classified, and posted to the TMS with exceptions flagged, and one screen for loads by status and what is waiting on a person.See the module
Also on the layer
Installs on the same connections once the first system is live.
Built into the tools you already run
- Your TMS
- Your ERP
- Outlook
- Gmail
- Twilio
- Google Sheets
- Slack
How it goes live
Six steps, the same on every install.
We start with how your company runs, not with software. Nothing gets ripped out, and nothing gets migrated.
- 01Map the operationWe sit with the people doing the work and follow leads, quotes, money, and messages through the tools that carry them today.
- 02Set the scope and the priceYou get the outcome, the boundaries, and one set price in writing before anything is built. It moves only if the scope does.
- 03Connect your stackWe build into the CRM, inbox, phone line, and payment tools you already run.
- 04Run in review modeThe system reads real events and prepares real work. Your team approves every result before it goes out.
- 05Grant narrow authorityProven, routine actions start running on their own, inside limits, with escalation rules and a full record.
- 06Launch and run itWe take it live, watch it in production, and stay on to run and improve it every month.
Questions
What operators ask first.
Does it work with our TMS?
We build into the TMS and ERP you already run, directly where a connection exists and through structured export and import where it does not. Nothing gets migrated, and every connection is verified before a document is posted through it.
What happens with a document it cannot read?
It goes to a person with the original beside the fields the system could fill. Nothing is posted on a guess, and every exception is logged so the rule can be fixed rather than the record.
What does it cost?
One set price in writing after mapping, changed only by a scope change. Ongoing operation is a separate monthly line, disclosed with the build price. We do not publish fees.
Further reading
Your first department
Bring the process you still run by hand.
One mapping call. You leave with the system design, the price in writing, and the date it goes live.
Case studies
Three installations, and what changed inside them.
Names withheld, every number from a system running in production.
Read the case studies