Controls
What is Human-in-the-Loop?
Human-in-the-loop is a design where the AI handles the volume and a person approves the decisions that matter. The agent drafts, routes, and acts inside set limits; anything sensitive, a refund, a legal question, an unhappy customer, escalates to a person with the full context. It is how you get speed without giving up judgment.
01In practice
02Keep reading
The terms around it.
- Controls
Review Mode
The system prepares real work; a person approves every result.
Read the definition - Controls
Approval Gate
The point where an action waits for a person.
Read the definition - Controls
Narrow Authority
Permission for one proven action, inside written limits.
Read the definition - Controls
Audit Trail
The full record of what a system did, and who approved it.
Read the definition - Controls
Readback
The system reads its own output back to confirm it landed, once.
Read the definition - The install
Mapping Call
The first call. Bring one process you still run by hand.
Read the definition
Your first department
Bring the process you still run by hand.
One mapping call. You leave with the system design, the price in writing, and the date it goes live. The first build lands in two weeks.
Glossary
Every term, on one page.
The words on the first call, the controls, and the pieces underneath them.
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