Industry
Orders confirmed, exceptions caught, the floor kept informed.
We build into the ERP, inbox, and shop-floor systems your company already runs, so customer orders and change requests are read and posted, supplier and quality exceptions are chased, and leadership sees where every order stands.
The problem
Purchase orders arrive as PDFs and get rekeyed. A supplier delay is found when the line stops. Quality holds sit in a spreadsheet nobody refreshes.
What we install here
Four modules, mapped to how manufacturers run.
Each module has an owner team, an outcome, and hard limits. They connect to each other on one layer, so the second one installs faster than the first.
- 01Inbound ResponseFor your front desk and sales teamCustomer orders and change requests read from email, checked against the catalog, and posted to the ERP with exceptions to a person.See the module
- 02End-to-End QuotingFor your sales teamQuotes drafted from your cost rules and lead times for a person to approve before they go out.See the module
- 03Follow-upFor your revenue teamSupplier confirmations, late deliveries, and quality holds chased until they close, and customers updated at each milestone.See the module
- 04Operations and VisibilityFor leadershipOne screen for orders by stage, exceptions by supplier, and what is waiting on a person, read-only on the money.See the module
Built into the tools you already run
- Your ERP
- Outlook
- Gmail
- Google Sheets
- Slack
- Twilio
How it goes live
Six steps, the same on every install.
We start with how your company runs, not with software. Nothing gets ripped out, and nothing gets migrated.
- 01Map the operationWe sit with the people doing the work and follow leads, quotes, money, and messages through the tools that carry them today.
- 02Set the scope and the priceYou get the outcome, the boundaries, and one set price in writing before anything is built. It moves only if the scope does.
- 03Connect your stackWe build into the CRM, inbox, phone line, and payment tools you already run. The first working build is in your hands within two weeks.
- 04Run in review modeThe system reads real events and prepares real work. Your team approves every result before it goes out, and we make a round of changes every week.
- 05Grant narrow authorityProven, routine actions start running on their own, inside limits, with escalation rules and a full record.
- 06Launch and run itWe take it live, watch it in production, and stay on to run and improve it every month.
Questions
What manufacturers ask first.
Does it write to the ERP?
Only after every connection is verified and your team has approved real orders in review mode. Then narrow authority for routine order types, with exceptions always to a person.
How long until the first system is live?
The first working build is in your hands within two weeks, ready to test. Launch lands between day 30 and day 90 depending on scope: one process at the short end, a full layer at the long end. Your dates come in writing with the price, and nothing is called live until the connections are verified and your team has approved real work in review mode.
What does it cost?
One set price in writing after mapping, changed only by a scope change. Ongoing operation is a separate monthly line, disclosed with the build price. We do not publish fees.
Further reading
Your first department
Bring the process you still run by hand.
One mapping call. You leave with the system design, the price in writing, and the date it goes live. The first build lands in two weeks.
Case studies
Three installations, and what changed inside them.
Names withheld, every number from a system running in production.
Read the case studies